Outgoing Mail

Dear Customer Who Complained To My Boss About Me and My Co-worker Not Helping You Enough For No Other Reason Than We Did Not Blink Our Eyes and Wiggle Our Noses and Magically Produce the Exact Shirt You Imagined Existed:

You are: someone who spent $12 on a shirt and kept the store manager from doing what he would rather be doing (making pretty recruitment signs on the computer) for 10 minutes. You are also someone who kept me calling other places of business looking for your imagined shirt for 5 minutes, then walked off in a huff when I was unsuccessful, which I felt terminated our relationship and my need to help you, since you said you were leaving and walked towards the door.

My co-worker and I are: people who have worked at the store for almost a year, actually try to find projects to keep busy, are very knowledgeable about our store's inventory, and employees who are expected to perform other tasks besides following you around the store.

My co-worker is: someone who was performing one of those tasks when you came to check out, thus causing you to wait for about 2 whole seconds. Okay, maybe 3 seconds. At the most.

I am: someone who works weekends, works holidays, works Finals Week (no small thing, I assure you), volunteers to work busy times, often substitutes for people who need time off, someone who has gotten maximum raises on all my performance reviews, someone who has been trusted with a key to the store since October? November? even though I wasn't a manager and there were employees who'd been there for years who didn't have a key, a cashier who has single-handedly rung up $10,000-plus in sales in a single day several times--without a single mistake or cash error, someone who suggestive sells things that don't move very well, and someone who generally entertains my boss by sassing him.

My boss is: someone who likes us more than he likes you and who forgot you existed 5 minutes after you left the store. Trust me on this. I tested it.

Thanks and shop again (somewhere else with your 12 bucks),

Me

Posted by Jenelle at July 14, 2006 06:19 PM | TrackBack